Terms of Service

Surge provides candidate profile, job discovery, recruiter search, application, messaging, interview, feedback, billing, and workflow tools. Recruiter and agency access may be reviewed or limited by role, geography, organization approval, or platform quality requirements.

• You must be at least 18 years old to use Surge.
• You are responsible for keeping your account information accurate and your credentials secure.
• Candidate access may require identity verification. Recruiter access may require invitation or organization review.
• Surge may reject, suspend, or limit accounts that violate these terms or platform quality standards.

• Provide accurate professional, compensation, location, authorization, and application information.
• Do not misrepresent employment history, credentials, skills, identity, or compensation expectations.
• Use privacy controls responsibly, including blocked companies and profile visibility settings.
• Apply only to roles you are genuinely interested in and qualified to pursue.

• Post accurate jobs, compensation ranges, requirements, work model, and interview expectations.
• Use candidate data only for hiring-related evaluation and communication.
• Respect blocked-company restrictions and candidate privacy settings.
• Respond to candidates and manage applications in good faith.

During the current launch, candidates receive a virtual allowance of five applications per UTC calendar month once their profile is exactly 100% complete. Each eligible application uses one token; every referral adds two tokens for that same month, and unused tokens do not roll over. Recruiter invitations and agency-submitted applications are exempt. Surge may offer paid candidate application credits, recruiter job posting credits, subscriptions, or other paid features in the future. Pricing, validity, refund rules, and available payment methods will be shown before checkout.

Resume import is provided to reduce onboarding effort. Parsed values may be incomplete or incorrect, and candidates are responsible for reviewing and editing all profile information before saving or using it in applications.

Surge owns the platform, software, designs, workflows, algorithms, and branding. Users retain ownership of their profile and submitted content, while granting Surge the rights needed to operate the platform, display profiles according to privacy settings, process applications, and provide recruiter workflows.

Users may initiate account deletion from the app. Account deletion starts a 30-day recovery period. After that period, data is scheduled for permanent removal unless retention is required for legal, billing, security, fraud-prevention, or dispute reasons.

Surge helps candidates and hiring organizations discover and manage opportunities. Surge does not guarantee interviews, offers, employment, compensation, candidate availability, or hiring outcomes.

We may update these terms or change platform features over time. We may suspend or terminate access if an account violates these terms, creates risk, or uses the platform in a way that harms users, organizations, or Surge.